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Home > Services > Website design and construction > FAQ

Website Design and Construction

Frequently Asked Questions

Q. What can a website do for my business?
A. Wheras the tendancy is to view a website as strictly an informational tool, one needs to delve deeper to see the true benefits that can translate into greater reach and ultimately greater profits for your organization.

Provide interactive opportunities for users to establish relationships with your business and/or product
Reach new markets as a result of the global nature of the World Wide Web.
Supplement a traditional marketing campaign with larger amounts of information.
Provide a medium to gather information from and proactively market to potential customers.

We offer a number of site features that allow you to accomplish the above. In many cases an online application may be developed as part of your website to optimize your interactions with clients. Please contact us to discuss what can be done for your business.

Q. Which package is right for me?
A. That depends entirely on your budget, the size of the site you would like to have, and how much control you would like to have over the information on your site. We have design packages starting at $699. Please review our packages or contact us to discuss your needs and budget. Even if you are not sure, do not hesitate to fill out our free quote request form to find out what we can do for you.

Q. What other costs are associated with having a website?
A. An average site costs $250-300 per year to maintain. After the initial setup, the only costs are hosting (typically around $20 per month), your domain name (typically $20-30 per year) and any maintenance fees that may apply. This is why it can be important to setup regularly changing areas of your site with our content management system.

Should you decide to process transactions online using e-commerce, typical monthly costs from transaction processors are in the $40 range.

It is our policy to be completely up front. There are no hidden costs in the sites we develop. Please contact us for a free quote on what can be done for you.

Q. What about domain names?
A. We handle all of the technical details of acquiring an appropriate domain name for your site so that all you have to worry about is payment. Names with a Dot COM extension typically cost less than $20 per year and names with a Dot CA extension typically cost approximately $30 per year.

Q. Can I start simple and add more features later?
A. Absolutely. All of our sites are designed with the utmost scalability in mind. Should you wish to start with a basic site and add content management features, e-commerce or any of our other features at a later date, simply let us know of your intentions.

Q. Who provides the content for my site?
A. This responsibility ultimately lies with you. Once a specification has been arrived at for your site, you will be responsible for coming up with verbage for each section. It is preferred that this information be sent to us in digital format via e-mail, Word document or other recognized computer format. As an option, we do offer content authoring services at an additional cost.

Q. What about photography?
A. Professional looking pictures can be the difference between a good site and a great one. In most cases we may use our large stock photography collection to find images appropriate to your business. As part of designing your site, we will also spend up to a half hour photographing necessary elements of your business. You may also provide your own pictures of anything to be shown on your site.

In other cases it is recommended that a professional photographer be hired to take critical images. We would be happy to recommend a photographer should one be necessary

Q. Okay, I want a site. How long before it can be online?
A. Most projects can be online within two to four weeks. The design process typically takes less than a week. Depending on how many, if any content management features you select additional time may be required. Other than that, the majority of time is taken up during the content authoring stage. This is why if you are facing a deadline that you start thinking about writing verbage for your site during the design process.

Once we have all content, it is usually only a matter of days while we build the remainder of your site using that information. From that point it is only a matter of securing a domain name and hosting service and then your site may be launched.

Q. Once I have a site, how do people find it?
A. In order for your website to be as effective as it can for you, it is important to get the word out to those who would be interested in it. The first step is to ensure that your domain name is on all business cards, invoices, letter heads, and other stationary. From there, you should get properly listed in and optimized for the major search engines and consider some of the advertising options available to you. As part of all new site designs, we provide search engine listing and optimization as well as free consultation on how to promote your new site.

Should you have any additional questions, please do not hesitate to contact us.

Q. What if I have an existing site with another provider?
A. No problem. Should you be interested in our services, please contact us to discuss how we can work with your current provider. In almost all cases, the switch may be made painlessly.

Should you have any additional questions, please do not hesitate to contact us.


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